Kako mogu pronaći dijelove?

Postoje 3 načina na koja možete pronaći dijelove koji su vam potrebni. Odaberite svoj bicikl i pretražite preko eksplodiranih dijagrama. Pretražite prema broju dijela. Pošaljite nam VIN broj, a mi ćemo onda spremiti vaš bicikl u vašu garažu.

Što mogu učiniti ako nisam siguran koji je točan tip ili godina modela mog bicikla?

Pošaljite nam broj okvira (VIN) koristeći polje za pretragu bicikla. Provjeravamo ga što je prije moguće i šaljemo pravi katalog. Spremamo bicikl u vašu garažu tako da samo jednim klikom možete doći do kataloga. Naravno, dostupni smo putem telefona i e-pošte.

Možete platiti kreditnom karticom koristeći SimplePay, platformu za online plaćanje OTP banke kod koje imamo račun. Možete biti sigurni da je vaš novac na sigurnom. Više informacija ovdje.

Što je vrijeme dostave?

Informacije o zalihama možete vidjeti na proizvodu. Na lageru: dio je u našem skladištu, spreman za isporuku u nekoliko minuta. Nije na lageru: možete vidjeti očekivano vrijeme dostave. Bez brige, ako nekih dijelova nema na lageru, svakodnevno primamo pošiljke od naših dobavljača i radimo na tome da vaše dijelove dobijemo u vrlo kratkom vremenu. Na lageru imamo tisuće "proizvoda koji se brzo prodaju", ali u našim katalozima postoje milijuni OEM dijelova. Njih je moguće naručiti u roku od 5-15 radnih dana. Vrijeme dostave je samo pokazatelj, a ovisi o zalihama naših dobavljača. Ako vašoj narudžbi istekne vrijeme, šaljemo vam obaviještenje. Kašnjenja su moguća kod narudžbi starih ili rijetkih bicikala. Većina naših dijelova dolazi za 5-10 radnih dana, iz Japana za više od 5-10 dana, iz SAD-a za više 10-15 dana. Vašu narudžbu odmah prosljeđujemo našem dobavljaču i šaljemo na dan kada zaprimimo robu.

Mogu li dobiti obaviještenja o svojim narudžbama na čekanju?

Šaljemo e-poštu o svim promjenama na koje se možete prijaviti u dijelu "My Orders". Možete vidjeti datum dolaska u trenutku kada ga potvrdi transportna agencija. Ovo je datum kada primamo robu od našeg dobavljača. Tada ćete biti obaviješteni o pakiranju i otpremi, a nakon toga možete vidjeti i broj za praćenje. Naravno, za pitanja smo dostupni i putem telefona i e-pošte.

Zašto je vrijeme dostave duže od uobičajenog?

Ne zaboravljamo vašu narudžbu, naš tim uvijek provjerava jednu po jednu "staru" narudžbu, bit ćete obaviješteni ako imamo bilo kakvih informacija. Razlog bi bio: dio nije dostupan u skladištu proizvođača / dobavljača; proizvod je stigao oštećen ili je nestao pa je naručen brzom dostavom. Japanski brendovi: neki dijelovi možda nisu dostupni u europskom skladištu, u tom slučaju moramo pričekati malo više. Uvijek ćemo vas obavijestiti ako vaša narudžba više nije dostupna, jer vjerojatno imamo alternativu u obliku zamjenskog proizvoda ili drugog brenda.

Mogu li vratiti proizvod?

Naravno, dijelove možete vratiti kao povrat ili zamjenu. Samo popunite obrazac ovdje u roku od 14 dana od datuma kada ste primili paket. Molimo vas da pravilno odaberete svoj bicikl i u komentaru naznačite broj okvira ako niste sigurni da ste pronašli pravi dio ili želite naručiti obojeni rezervni dio.

Kako mogu dobiti popust?

Ako ste profesionalac, popunite obrazac za pristup našem b2b području. Postanite prodavač Ako ste maloprodajni kupac, samo dodajte svoj bicikl u garažu i obavijestit ćemo vas o popustima za vaš bicikl.

Model Ducati Multistrada V2

BATTERY HOLDER [XST:JAP]

BRAKING SYSTEM ABS

CANISTER FILTER

CHECK INTRUMENT DDS

CLUTCH

CLUTCH COVER

CLUTCH MASTER CYLINDER

CONNECTING RODS

COOLING CIRCUIT

COWLING

CYLINDERS - PISTONS

ELECTRIC STARTING AND IGNITION

ENGINE CONTROL UNIT

EXHAUST SYSTEM

FAIRING

FOOTRESTS, LEFT

FOOTRESTS, RIGHT

FRAME

FRONT BRAKE SYSTEM

FRONT FORK

FRONT WIRING HARNESS

FUEL PUMP

FUEL TANK

GEAR BOX

GEAR CHANGE MECHANISM

GENERATOR COVER

HALF-CRANKCASES PAIR

HANDLEBAR

HEADLIGHT

valve (ex) seat, inlet valve +0.06 mm sede valvola aspirazione +0,06 mm sede valvola scarico complete horizontal head open. rocker arm guide, valve oversized 0.03 mm closing rocker arm right guide, valve oversized 0.06 mm closing rocker arm left guide, valve oversized 0.09 mm sensor, temperature c ring podloska podloska matica (m10) klizni vijak vijak vijak (m8x32) nipple, hose vijak (spec) joint, water hose horizontal valve return spring lh. valve return spring rh. shaft, opening rocker left valve return spring close rocker arm axle right valve return spring plug adjuster, opening rocker arm (2.50 mm) adjuster, opening rocker arm (1.90 mm) adjuster, closing rocker arm (3.20 mm) adjuster, opening rocker arm 2.55 mm (2.55 mm) adjuster, opening rocker arm (1.95 mm) adjuster, closing rocker arm (3.25 mm) adjuster, opening rocker arm (2.60 mm) adjuster, closing rocker arm (2.20 mm) adjuster, closing rocker arm (3.30 mm) adjuster, opening rocker arm (2.65 mm) adjuster, closing rocker arm (2.25 mm) adjuster, closing rocker arm (3.35 mm) adjuster, opening rocker arm (2.70 mm) adjuster, closing rocker arm (2.30 mm) adjuster, closing rocker arm (3.40 mm) adjuster, opening rocker arm (2.75 mm) adjuster, closing rocker arm (2.35 mm) adjuster, closing rocker arm (3.45 mm) adjuster, opening rocker arm (2.80 mm) adjuster, closing rocker arm (2.40 mm) adjuster, closing rocker arm (3.50 mm) adjuster, opening rocker arm (2.85 mm) adjuster, closing rocker arm (2.45 mm) adjuster, closing rocker arm (3.55 mm) adjuster, opening rocker arm (2.90 mm) adjuster, closing rocker arm (2.50 mm) adjuster, closing rocker arm (3.60 mm) adjuster, opening rocker arm (2.95 mm) adjuster, closing rocker arm (2.55 mm) adjuster, closing rocker arm (3.65 mm) adjuster, opening rocker arm (3.00 mm) adjuster, closing rocker arm (2.60 mm) adjuster, closing rocker arm (3.70 mm) adjuster, opening rocker arm (3.05 mm) adjuster, closing rocker arm (2.65 mm) adjuster, opening rocker arm (3.60 mm) adjuster, opening rocker arm (2.00 mm) adjuster, opening rocker arm (3.10 mm) adjuster, closing rocker arm (2.70 mm) adjuster, closing rocker arm (3.75 mm) adjuster, opening rocker arm (2.05 mm) adjuster, opening rocker arm (3.15 mm) adjuster, closing rocker arm (2.75 mm) adjuster, opening rocker arm (3.80 mm) adjuster, opening rocker arm (2.10 mm) adjuster, opening rocker arm (3.20 mm) adjuster, closing rocker arm (2.80 mm) adjuster, closing rocker arm (3.80 mm) adjuster, opening rocker arm (2.15 mm) adjuster, opening rocker arm (3.25 mm) adjuster, closing rocker arm (2.85 mm) adjuster, closing rocker arm (3.85 mm) adjuster, opening rocker arm (2.20 mm) adjuster, opening rocker arm (3.30 mm) adjuster, closing rocker arm (2.90 mm) adjuster, closing rocker arm (3.90 mm) adjuster, opening rocker arm (2.25 mm) adjuster, opening rocker arm (3.35 mm) adjuster, closing rocker arm (2.95 mm) adjuster, closing rocker arm (3.95 mm) adjuster, opening rocker arm (2.30 mm) adjuster, opening rocker arm (3.40 mm) adjuster, closing rocker arm (3.00 mm) adjuster, closing rocker arm (4.00 mm) adjuster, opening rocker arm (2.35 mm) adjuster, opening rocker arm (3.45 mm) adjuster, closing rocker arm (3.05 mm) adjuster, closing rocker arm (4.05 mm) adjuster, opening rocker arm (2.40 mm) adjuster, opening rocker arm (1.80 mm) adjuster, closing rocker arm (3.10 mm) adjuster, closing rocker arm (4.10 mm) adjuster, closing rocker arm (4.20 mm) adjuster, closing rocker arm (4.25 mm) adjuster, closing rocker arm (4.30 mm) podložka adjuster, closing rocker arm (4.30 mm) adjuster, closing rocker arm (4.40 mm) adjuster, closing rocker arm (4.35 mm) adjuster, closing rocker arm (4.40 mm) adjuster, opening rocker arm (3.50 mm) adjuster, opening rocker arm (3.55 mm) adjuster, opening rocker arm (3.65 mm) podložka adjuster, opening rocker arm (3.70 mm) pin m5x10 adjuster, opening rocker arm (3.75 mm) adjuster, opening rocker arm (3.85 mm) adjuster, opening rocker arm (3.90 mm) .gasket podložka

HORIZONTAL CYLINDER HEAD

HORIZONTAL HEAD – TIMING SYSTEM

INSTRUMENT PANEL

INTAKE

LABEL, WARNING [XST:JAP]

OIL COOLER

OIL PUMP - FILTER

PLATE HOLDER [XST:JAP]

REAR BRAKING SYSTEM

REAR FRAME COMP.

REAR SHOCK ABSORBER

SEAT

SECONDARY AIR SYSTEM

SIDE BODY PANELS

SIDE STAND

STEERING HEAD BASE ASSEMBLY

SWING ARM

TAILLIGHT

THROTTLE BODY

TIMING SYSTEM

valve (ex) seat, inlet valve +0.06 mm sede valvola aspirazione +0,06 mm sede valvola scarico testa verticale completa open. rocker arm guide, valve oversized 0.03 mm closing rocker arm right guide, valve oversized 0.06 mm closing rocker arm left guide, valve oversized 0.09 mm valve (in) seat, inlet valve +0.03 mm c ring podloska podloska matica (m10) gumice ventila klizni vijak vijak vijak (m8x32) valve return spring lh. valve return spring rh. shaft, opening rocker left valve return spring close rocker arm axle right valve return spring plug adjuster, opening rocker arm (2.50 mm) adjuster, opening rocker arm (1.90 mm) adjuster, closing rocker arm (3.20 mm) adjuster, opening rocker arm 2.55 mm (2.55 mm) adjuster, opening rocker arm (1.95 mm) adjuster, closing rocker arm (3.25 mm) adjuster, opening rocker arm (2.60 mm) adjuster, closing rocker arm (2.20 mm) adjuster, closing rocker arm (3.30 mm) adjuster, opening rocker arm (2.65 mm) adjuster, closing rocker arm (2.25 mm) adjuster, closing rocker arm (3.35 mm) adjuster, opening rocker arm (2.70 mm) adjuster, closing rocker arm (2.30 mm) adjuster, closing rocker arm (3.40 mm) adjuster, opening rocker arm (2.75 mm) adjuster, closing rocker arm (2.35 mm) adjuster, closing rocker arm (3.45 mm) adjuster, opening rocker arm (2.80 mm) adjuster, closing rocker arm (2.40 mm) adjuster, closing rocker arm (3.50 mm) adjuster, opening rocker arm (2.85 mm) adjuster, closing rocker arm (2.45 mm) adjuster, closing rocker arm (3.55 mm) adjuster, opening rocker arm (2.90 mm) adjuster, closing rocker arm (2.50 mm) adjuster, closing rocker arm (3.60 mm) adjuster, opening rocker arm (2.95 mm) adjuster, closing rocker arm (2.55 mm) adjuster, closing rocker arm (3.65 mm) adjuster, opening rocker arm (3.00 mm) adjuster, closing rocker arm (2.60 mm) adjuster, closing rocker arm (3.70 mm) adjuster, opening rocker arm (3.05 mm) adjuster, closing rocker arm (2.65 mm) adjuster, opening rocker arm (3.60 mm) adjuster, opening rocker arm (2.00 mm) adjuster, opening rocker arm (3.10 mm) adjuster, closing rocker arm (2.70 mm) adjuster, closing rocker arm (3.75 mm) adjuster, opening rocker arm (2.05 mm) adjuster, opening rocker arm (3.15 mm) adjuster, closing rocker arm (2.75 mm) adjuster, opening rocker arm (3.80 mm) adjuster, opening rocker arm (2.10 mm) adjuster, opening rocker arm (3.20 mm) adjuster, closing rocker arm (2.80 mm) adjuster, closing rocker arm (3.80 mm) adjuster, opening rocker arm (2.15 mm) adjuster, opening rocker arm (3.25 mm) adjuster, closing rocker arm (2.85 mm) adjuster, closing rocker arm (3.85 mm) adjuster, opening rocker arm (2.20 mm) adjuster, opening rocker arm (3.30 mm) adjuster, closing rocker arm (2.90 mm) adjuster, closing rocker arm (3.90 mm) adjuster, opening rocker arm (2.25 mm) adjuster, opening rocker arm (3.35 mm) adjuster, closing rocker arm (2.95 mm) adjuster, closing rocker arm (3.95 mm) adjuster, opening rocker arm (2.30 mm) adjuster, opening rocker arm (3.40 mm) adjuster, closing rocker arm (3.00 mm) adjuster, closing rocker arm (4.00 mm) adjuster, opening rocker arm (2.35 mm) adjuster, opening rocker arm (3.45 mm) adjuster, closing rocker arm (3.05 mm) adjuster, closing rocker arm (4.05 mm) adjuster, opening rocker arm (2.40 mm) adjuster, opening rocker arm (1.80 mm) adjuster, closing rocker arm (3.10 mm) adjuster, closing rocker arm (4.10 mm) adjuster, opening rocker arm (2.45 mm) adjuster, opening rocker arm (1.85 mm) adjuster, closing rocker arm (3.15 mm) adjuster, closing rocker arm (4.15 mm) adjuster, closing rocker arm (4.20 mm) adjuster, closing rocker arm (4.25 mm) adjuster, closing rocker arm (4.30 mm) podložka adjuster, closing rocker arm (4.30 mm) adjuster, closing rocker arm (4.40 mm) adjuster, closing rocker arm (4.35 mm) adjuster, closing rocker arm (4.40 mm) adjuster, opening rocker arm (3.50 mm) adjuster, opening rocker arm (3.55 mm) adjuster, opening rocker arm (3.65 mm) podložka adjuster, opening rocker arm (3.70 mm) pin m5x10 adjuster, opening rocker arm (3.75 mm) adjuster, opening rocker arm (3.85 mm) adjuster, opening rocker arm (3.90 mm) .gasket